Where we deliver
Tell us your area when you order and we will tell you if we deliver there and what it costs.
Fees
Our system works out the delivery fee from your area. The amount you see when you place the order is the amount you pay.
Delivery times
Delivery times are estimates. Traffic, rain, power cuts and busy periods can make us late; if there is a long delay, we will contact you.
Your address
Please give a full address and a landmark, and keep your phone on so the rider can reach you.
Delivery PIN
Each delivery has a 4-digit PIN shown on your tracking page. Give it to the rider only when you have your order. The rider cannot finish the delivery without it.
Paying for delivery
You can pay cash to the rider when the order arrives.
Tracking
After you order, you get a tracking link that shows where your order is. It works for 3 days.
Pick-up
You can choose a pick-up time from the slots shown when you order. Please come at your time; we keep your order ready for you. You can pay when you collect, or online where offered.
Problems with a delivery
If your order arrives damaged or something is missing, see our refunds page: https://redflames.ng/refunds
Changes to this page
We may update this page when our services or the law change. The date at the top shows when it last changed. The version on this website is the one that applies.
Contact us
- Phone: 08103975541
- WhatsApp: +2348103975541
- Email: [email protected]
- Address: Shop 32, Palms Mall (Shoprite), Ilorin, Kwara
- Website: https://redflames.ng